What We Collect and Why We Use It
When you open an account, we collect the information needed to verify your identity and process your transactions — your name, contact details, and the payment method you choose. If you fund your account through JazzCash or Easypaisa, we record the transaction reference and wallet number
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associated with that transfer. Raast payments are logged against your account in the same way. We do not store your full PIN or mobile banking password at any point. We use this data to run your account, process withdrawals, and respond to any support queries you
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raise. Where local law or a regulatory obligation requires us to retain records, we hold them for the period that obligation specifies. Beyond that, we keep data only as long as your account remains active and for a reasonable period afterwards to handle any outstanding queries.
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We do not sell your personal information to third parties. If we share data with a payment processor — such as the network handling your Raast transfer — it is solely to complete that transaction. You can ask us what data we hold about you at
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any time by reaching the support team through the contact paths listed below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.